Terms of Service
Effective Date: August 10, 2025
Business Name: OAK BAY PET CLINIC LTD.
Website: https://www.oakbaypetclinic.ca
Contact: oakbaypetclinic@shaw.ca
1. Acceptance
By using our website or services, you agree to these Terms.
2. Services
OAK BAY PET CLINIC LTD. provides comprehensive veterinary care, including dental care, preventative care, surgeries, and behavioural consultations.
3. Payments
Payments follow your service agreement or invoice. Late or missed payments may pause work.
4. Acceptable Use
You may not misuse our site or services (spam, abuse, interference, or unlawful activity).
5. Disclaimers & Liability
OAK BAY PET CLINIC LTD. provides veterinary services with professional care and attention. However, results may vary for each animal, and outcomes cannot be guaranteed. The clinic is not liable for indirect, incidental, or consequential damages, including loss of income, emotional distress, or data resulting from treatment or services.
6. SMS Program Terms
Program Name: OAK BAY PET CLINIC LTD. SMS Program
Program Description:
Upon opting in, you agree to receive recurring text messages from OAK BAY PET CLINIC LTD. such as review requests, marketing messages, and promotional offers.
Consent to receive SMS is not a condition of purchase.
Message frequency may vary. Message & data rates may apply.
Opt-Out Instructions:
You can cancel the SMS service at any time.
Simply text STOP to the sending number.
Upon sending “STOP,” we will confirm your unsubscribe status via SMS.
Following this confirmation, you will no longer receive SMS messages from us.
Rejoining Instructions:
To rejoin, submit a new opt-in form on our website.
Help Instructions:
If you experience issues with the messaging program, reply with the keyword HELP for more assistance,
or contact us directly at oakbaypetclinic@shaw.ca or +1 (236)-237-2180.
Carrier Liability Disclaimer:
Carriers are not liable for delayed or undelivered messages.
Message and Data Rates Disclaimer:
Message and data rates may apply for messages sent to you from us and to us from you.
Message frequency may vary. For questions about your text or data plan, contact your wireless provider.
Privacy Policy Link:
For privacy-related inquiries, please refer to our Privacy Policy: https://www.oakbaypetclinic.ca/privacy-policy
Mobile Privacy Commitment:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Modifications
We may update these Terms at any time. The revised date will appear here. Continued use of our services means acceptance of the updated Terms.
8. Contact
Email: oakbaypetclinic@shaw.ca
Website: https://www.oakbaypetclinic.ca/contact