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Privacy Policy

Effective Date: August 10, 2025
Business Name: OAK BAY PET CLINIC LTD.
Website: https://www.oakbaypetclinic.ca
Contact: oakbaypetclinic@shaw.ca

At OAK BAY PET CLINIC LTD., your privacy matters. This Privacy Policy explains what information we collect, how we use it, and your rights.

1. What We Collect

We only collect the information you choose to share with us, such as your name, email, and phone number, when you submit a form on our website. This information is used only to provide our services and send SMS messages that you have explicitly consented to receive.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

2. SMS Program & Consent

If you opt in to receive SMS from OAK BAY PET CLINIC LTD., you agree to receive recurring text messages such as review requests, marketing messages, and promotional offers.

Consent is not a condition of purchase.

Message frequency may vary. Message & data rates may apply.
Opt out: Reply STOP to unsubscribe.
Help: Reply HELP for help or contact oakbaypetclinic@shaw.ca or call +1 (
236)-237-2180.
Carriers are not liable for delayed or undelivered messages.

Mobile privacy commitment:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Sharing

We do not sell or trade your personal data.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

4. Security & Retention

We use reasonable safeguards. No system is 100% secure. Data is retained only as long as necessary or legally required.​

5. Updates

We may update this Privacy Policy. The revised date will be posted here.

6. Contact

Clinic and Vet Store Hours

10:00 AM - 6:00 PM

Monday - Friday

(c) 2025 by Oak Bay Pet Clinic. Proudly created with Wix.com  

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